Value-priced beverages challenge rivals like Dutch Bros and Starbucks while boosting store visits.
Banks are at severe risk of losing customer engagement to general-purpose AI tools.
New AI models pose a systemic threat to financial institutions.
Banks have lost their place in financial education for young consumers.
In today’s podcast episode, we discuss: What if Meta keeps losing all these lawsuits? What if Meta bought Roku? What if Amazon’s new smartphone is a hit?
1,000+ creatives warn the Paramount-WBD merger threatens jobs and choice, but marketers should prepare for tighter CTV power.
Nearly half (48%) of North American CX leaders plan to add two-way SMS/text as a customer service channel in the short to near term, making it the most-planned CX investment on the list, according to a December 2025 survey from Execs In The Know.
New payout model shifts money toward original creators, which could boost quality but reduce volume as X rebuilds ad value.
Enterprise leaders gravitate to Anthropic while OpenAI’s focus draws scrutiny.
Marketers must optimize for both as chatbots win for nuanced responses but search rules in high-intent moments.
The partnership unifies data, AI, and cloud, giving Publicis AI roadmap access and Microsoft a rich marketing data edge.
In today’s podcast episode, we discuss what if Apple delivers on its vision of Apple Intelligence? What if Abercrombie evolves beyond retail into a lifestyle brand? What if Google starts paying for the content its AI uses? Join Senior Director of Podcasts and host Marcus Johnson, along with Vice President of Content Suzy Davidkhanian, and Principal Analysts Nate Elliott and Yory Wurmser. Listen anywhere, or watch on YouTube or Spotify.
Luxury beauty brands can no longer afford to operate like traditional fashion houses in the social media era. Instead, they must adopt the agility of indie brands while protecting their heritage and authority.
Health and beauty ad spending jumps 50%+, while electronics swing with demand cycles, according to our industry KPI data.
Shipt expansion widens next-day reach as rivals race ahead.
Energy-driven inflation dents confidence and could erase billions in core sales.
Gen Z and millennials drive all-day demand for protein-packed staples.
Experiences, authenticity, and milestone-driven travel experience top young adults’ list of must-haves.
Real-time payment rails remain an underdog to stablecoin-led transactions, but safety could give FedNow an edge.