Shoppers still reach for the search bar first

Key stat: Search is the primary way 34% of US shoppers navigate retailer websites, well ahead of promotions and deals at 23%, according to an April survey from Profitero.

Beyond the chart:

Use this chart: Drop this in your onsite merchandising review to defend search investment over homepage real estate. Show it to teams building AI assistants on a nine-percent base. Use it to benchmark your own site analytics against how shoppers say they actually move through a retailer's pages.

Related EMARKETER reports:

Methodology: Data is from the July 2026 Profitero report "Digitally Influenced Shopper Report 2026 - US." 1,000 US shoppers ages 18+ were surveyed during April 2026. Respondents were a nationally representative sample of US primary or joint household purchase decision-makers.

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